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1.
Quality improvement in european public services : concepts, cases and commentary

by Bouckaert, Geert.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : SAGE, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19Q15q] (1).

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2.
The evolution of public management : concepts and techniques for the 1990

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : MacMillan, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11E938e] (1).

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3.
Empowering the customer : the citizen in public sector reform / por Victor Ayeni. --

by Ayeni, Victor.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Commonwealth Secretariat, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.3 A976e] (1).

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4.
GOOD PRACTICE IN PERFORMANCE REPORTING IN EXECUTIVE AGENCIES AND NON-DEPARTMENTAL PUBLIC BODIES

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : NAO (National Audite Office), 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15G6461g] (1).

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5.
Saúde no Reino Unido e no Brasil : contrastes e desafios

by GONÇALVES, Anderson Ricardo Roman.

Source: Ideias em GestãoMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Brasília : Faculdade AIEC, jul. 2011Online access: Acesso | Acesso Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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